{"id":14,"date":"2025-08-17T21:53:48","date_gmt":"2025-08-17T21:53:48","guid":{"rendered":"https:\/\/lighthousebotanicalshops.com\/?page_id=14"},"modified":"2025-10-23T01:20:14","modified_gmt":"2025-10-23T01:20:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lighthousebotanicalshops.com\/?page_id=14","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f1d079 e-flex e-con-boxed e-con e-parent\" data-id=\"26f1d079\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7927f72a elementor-widget elementor-widget-text-editor\" data-id=\"7927f72a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>\u00a0<\/p>\n\n<p><strong>Eligibility for Returns &amp; Exchanges<\/strong><\/p>\n\n<ul>\n<li>You have\u00a0<strong>7 days<\/strong>\u00a0from the date your order is delivered to request a return or exchange.<\/li>\n<li><strong>Vape cartridges or gummies<\/strong>\u00a0are\u00a0<strong>only refundable<\/strong>\u00a0if the product is defective, malfunctioning, or was damaged during shipping in a way that makes it unusable.<\/li>\n<li>Any unusable products due to rough handling during delivery must be reported within\u00a0<strong>24 hours of delivery<\/strong>\u00a0\u2014 no exceptions.<\/li>\n<li>Refunds or exchanges for defective items must include your order number, reason for return, photos of the product, and photos of the packing slip to help us resolve the issue efficiently.<\/li>\n<li>Returned items must be\u00a0<strong>unused<\/strong>, in the same condition you received them, and in the original packaging. Refunds are subject to approval.<\/li>\n<\/ul>\n<p><strong>Please note:<\/strong>\u00a0We do not accept returns for effectiveness or overall experience of any product, as these can affect each person differently based on factors such as tolerance, metabolism, or intended use.<\/p>\n<p><strong>How to Request a Return or Exchange<\/strong><\/p>\n<p>All returns must be sent back via shipping. We do not accept in-person returns.<\/p>\n<ol>\n<li>Contact us within\u00a0<strong>7 days<\/strong>\u00a0of delivery at\u00a0<strong>support@lighthousebotanicalshops.com<\/strong>.<\/li>\n<li>Provide your order number, reason for return, and required photos.<\/li>\n<li>Once your return is approved, we will provide instructions for shipping your product back.<\/li>\n<\/ol>\n<p>Customer is responsible for shipping costs for returning items. The cost of original shipping will be deducted from your refund amount.<\/p>\n<p>If your order arrives damaged, incomplete, or with missing items, please contact us within\u00a0<strong>2 days of delivery<\/strong>\u00a0at\u00a0<strong>support@lighthousebotanicalshops.com<\/strong>\u00a0 to report the issue. We will work with you to make it right.<\/p>\n<p>If your order is never received, we will issue a full refund to your original payment method.<\/p>\n<p><strong>Need help?<\/strong><\/p>\n<p>Contact us at\u00a0<strong>support@lighthousebotanicalshops.com<\/strong>\u00a0for questions related to refunds and returns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Eligibility for Returns &amp; Exchanges You have\u00a07 days\u00a0from the date your order is delivered to request a return or exchange. Vape cartridges or gummies\u00a0are\u00a0only refundable\u00a0if the product is defective, malfunctioning, or was damaged during shipping in a way that makes it unusable. Any unusable products due to rough handling during delivery must be reported [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - Lighthouse Botanical Shops<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lighthousebotanicalshops.com\/?page_id=14\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Eligibility for Returns &amp; Exchanges You have\u00a07 days\u00a0from the date your order is delivered to request a return or exchange. 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